The new guideline is a reversal of a 2018 open-door policy that was implemented after two Black men, who had not ordered anything, were arrested at a Philadelphia store.
Starbucks CEO Brian Niccol believes the company's app isn't transparent enough on pricing. He wants to fix that. "I don't think right now it's very transparent for people to understand when they ...
Its new CEO has a plan to fix it all. And it starts with comfortable chairs. Brian Niccol, on his second day as Starbucks’ chief, said in a letter to employees and customers that he wants to ...