Financial services are no strangers to advances in technology, but generative AI presents an uncharted and complex landscape ...

AI has been the overwhelming press story of the past two years, with companies like Kraft Heinz, Coca Cola and McDonalds all ...

Chatbots can also leverage data from multiple data sources and knowledge bases. A prime example is Dutch challenger bank, Bunq which launched AI-powered personal banking assistant Finn late last year.

Experts caution against relying on chatbots for sensitive information, particularly for health advice. Surveys show ...

AI has the potential to revolutionize the customer experience in banking. Chatbots and virtual assistants can handle customer queries, provide account information, and offer personalized ...

If 2023 was a year of wonder about artificial intelligence, 2024 was the year to try to get that wonder to do something ...

AI scams may surge in 2025 as fraud as a service operations expand, providing criminals more access to perfect deepfakes which will make their scams more believable.

Interactive banking marks a new era in financial ... gap between customers and financial services. Generative AI technologies like chatbots and virtual assistants can fulfill this need by ...

Microsoft leads in AI chatbot integration, enhancing products like Azure and Office with ChatGPT. Alphabet is countering ChatGPT with Gemini, aiming to secure its search engine dominance.

Arbor’s ‘reasoning’ chatbot analyses text and extracts investment ideas to enhance fundamental stock analysis, company says.

Our goal was to create an AI chatbot specifically designed to answer questions about TIME’s Person of the Year—past or present—based on a curated body of verified TIME articles, other truste ...