Engineering360 News6 年
Chapter 5: Developing a Balanced Business Scorecard for IT
Senior IT Manager, GenBank The attraction of the balanced business scorecard approach promoted by Kaplan and Norton [1] has been its ... Many organizations have now taken up this approach or their own ...
Harvard Business School9 年
Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at ...
Campbell, Dennis, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan. "Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at ...
Harvard Business School7 年
Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard
Datar, Srikant M., Marc J. Epstein, and Jeremy Cott. "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard." Harvard Business School Case ...
Engineering360 News6 年
3.3 Successful risk mitigation: some examples
In 1993, XIT outsourced all of its IT supply services. In the same year, XIT introduced the balanced business scorecard as a means to assist in the transformation of the remaining IT function from a ...