Angela Rippon: When it comes to challenging a rip-off, a well written letter of complaint can very often ... is to – don’t just write to the company, try and get a name of someone if you ...

IABBB is a network hub for BBBs in the U.S. and Canada. "If a company answers or resolves complaints, their letter grade stays the same because they're upholding the BBB standards of being ...

Inspectors found 111 open tickets for software defects categorized as catastrophic or severe patient harm. Several safety ...