The whole thing vexed me enough that I started to really notice customer satisfaction surveys — and, as I'm sure you've seen, they are everywhere. It seems like every interaction I have with a ...
Shep Hyken is a customer service/CX expert ... The company sends a satisfaction survey about three times a year asking about my most recent experience. As I said, they are great about 90% of ...
Alucio™, a fast-growing provider of cloud-based software for the life sciences industry, today announced very positive results related to the company's Beacon platform in its annual Customer ...
BitRaser proudly announces achieving a 'World Class" Net Promoter Score (NPS), reaffirming its steadfast commitment to delivering exceptional customer satisfaction and success.