Gilberto Jardin says the energy bill has left him 'suicidal' and 'destroyed his credit score' after he woke up to a £15,374 ...

Air India on Thursday issued a customer advisory to inform passengers about technical difficulties affecting its contact centers. The airline acknowledged that customers might experience intermittent ...

Air India on Thursday announced that its contact centers are currently experiencing technical difficulties, which may affect ...

In a viral video with more than 1.6 million views, nurse and mother Andrea Martinez (@andreamartinez_95) warned against ...

In today’s competitive market, customer service plays a pivotal role in ensuring long-term customer loyalty. Whether you are ...

While many MSPs over-communicate during the sales process, their communication cadence and interest may wane after signing ...

Air India informs customers of ongoing technical issues at contact centres, affecting access to executives. The airline is ...

A fitness enthusiast has shared how they complete their healthy weekly shop for less than £30 at Lidl, but having seen the ...

Another side of AI onboarding is the full digitalization of services, with voice as one of the modalities where AI can bring ...

Breach reporting is a key issue for brokers. There are at least three sides to this challenge. The Insurance Brokers Code ...

The airline has expressed apologies for the disruption and thanked customers for their continued support as they work towards ...

The Consumer Financial Protection Bureau (CFPB) has levied a combined $90 million penalty against Apple and Goldman Sachs for issues related to the Apple Card. The CFPB gave the penalty as a result of ...