Medallia today added five former Qualtrics executives, most notably at the top: Mark Bishof is the new chairman and CEO of ...

Argentina-based Numia’s tech helps companies integrate their customer service channels into one ... tablets, and even software like Salesforce and Genesys. Companies looking to use Numia can ...

At Freshworks, we’ve changed our mission statement to where we’ve become more of a people-first AI service software to help businesses deliver exceptional customer and employee experiences.

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.