Does your company frequently interact with your customers? If so, you may find it daunting to handle every customer interaction. Some people prefer live chat, while others like email, and still ...
We want our products and services to be so great that there are never any issues with orders, and that everyone enjoys the brand and their experience so much that a customer service department isn ...
Indeed, the overall effect of service with respect is financially tangible, with a study by PwC highlighting that customers who feel appreciated are willing to pay a price premium of up to 16% on ...