In the face of rapid socio-political changes, the need for empathy in professional settings has never been more pronounced. Empathy, often misunderstood and underutilized, is not just about ...

In a previous column we explored empathy as a behavior that’s important in all relationships and is particularly useful as a leadership skill. We gained insights from Maria Ross, an empathy ...

Somehow, getting a fake apology from a fake manager in a fake meeting helped with my real feelings (a little).