As business professionals, I think we could all benefit if we have everyone in our firms focus on never losing customers through careful customer service, securing new customers through existing ...

On Dec 23, the customer manager of the State Grid Jinchang Power Supply Company conducted a safety inspection of power usage ...

Sobot's annual customer conference in Singapore saw Co-founder and CEO Yi Xu unveil new 2025 service standards, emphasizing excellent service as a key differentiator in the SaaS industry. Xu ...

A positive customer experience can significantly impact a company's performance, enhancing brand reputation and fostering a ...

This is especially true in industries reliant on customer service. Take Southwest Airlines, for instance, which has built a reputation not only for its affordable fares but for its exceptional ...

By Samuel Sam The Managing Director (MD) of Agricultural Development Bank (ADB) PLC, Alhaji Alhassan Yakubu-Tali, has ...

Attracting customers is essential for any business to thrive. Whether you’re running a small local shop or managing an online ...

Sobot hosted its annual customer conference in Singapore this December, where customers from various industries gathered to ...

National Bank of Kuwait (NBK) is dedicated to offering exceptional benefits and exclusive offers to meet the diverse needs of ...

"Customer experience is the ultimate differentiator, and we're proud to support 360 Broadband in delivering exceptional service to its customers alongside our key ecosystem partners Calix and Sonar." ...

Unisys (NYSE: UIS) has been awarded the prestigious Gold Award at the 2024 European Contact Center and Customer Service ...