Companies face a multifaceted balancing act of controlling costs, stopping fraud and maintaining engagement and flexibility ...

This means that merchants will cover return shipping fees for some users identified by the platform. Merchants joining the program will get fee waivers and discounts on orders from these users for a ...

A lot of people have been making returns and exchanges after Christmas. Here's how to do some from 14 popular stores and ...

require customers to pay return shipping and may assess a restocking fee. Some retailers, such as Amazon, are rolling out “returnless refunds” for some products, and these don’t require a ...

Things to factor in for your shipping costs include speed, distance, weight, size and whether you add insurance coverage. Returns are expected to hit an all-time high as retailers enact stricter ...

If you live near a Kohl's or Staples store, Amazon returns are simple. When you start the return process with Amazon, select Kohl's Dropoff or Staples Dropoff as your preferred option. Amazon will ...

It happens to the best of us. Well, if you’ve ever bought stuff online and received free shipping or returns, you’ve also been a little bit of a jerk — and now it’s time to pay up.

For example, Kohl’s no longer pays for return shipping costs and Bath and Body Works has limited its previously wide-open return policy to 90 days and to $250 per customer over that period.