Apple App Store ratings are even higher: More than 54,000 reviews have generated an average rating of 4.7 out of 5. Root's customer service reputation, on the other hand, leaves much to be desired.

If you don’t score well enough to buy Root insurance, you can’t retake the driver test. Root sells six-month policies, which you manage and pay for through the app. The company says that ...

App: Root policies are entirely app-based ... Read our editorial guidelines and full ratings methodology for auto insurance. In this review . . . All your insurance info, all in one place.

Drivers in Minnesota can sign up quickly via the Root app, where they complete a test drive to assess their driving habits, which directly influences their insurance rates. CEO Alex Timm ...

Minnesotans can now access Root’s innovative, customer-focused insurance through the Root mobile app or at joinroot.com, with the ability to sign up in under a minute. Drivers then complete a ...