Apple App Store ratings are even higher: More than 54,000 reviews have generated an average rating of 4.7 out of 5. Root's customer service reputation, on the other hand, leaves much to be desired.

App: Root policies are entirely app-based ... Read our editorial guidelines and full ratings methodology for auto insurance. In this review . . . All your insurance info, all in one place.

If you don’t score well enough to buy Root insurance, you can’t retake the driver test. Root sells six-month policies, which you manage and pay for through the app. The company says that ...

Drivers in Minnesota can sign up quickly via the Root app, where they complete a test drive to assess their driving habits, which directly influences their insurance rates. CEO Alex Timm ...

Minnesotans can now access Root’s innovative, customer-focused insurance through the Root mobile app or at joinroot.com, with the ability to sign up in under a minute. Drivers then complete a ...