Amazon and Salesforce are increasingly becoming each other's most important allies against shared rival Microsoft. While Amazon Web Services still holds the top spot in the cloud market ...

And a chief marketing officer who called Oracle and Amazon Web Services home. These are some of the biggest hires for Salesforce this year with track records from some of the San Francisco-based ...

Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and ...

And deeper integrations with the likes of Google and Amazon Web Services. These are some of the biggest announcements to come out of Salesforce’s annual Dreamforce event, held in the San ...

Like its competitors, Google continues to experiment with low- and no-code tools that harness agentic AI for business ...

MuleSoft's struggles MuleSoft has also struggled in recent years as part of Salesforce, Insider previously reported. While MuleSoft's product has been strong, Amazon Web Services, Microsoft ...

Artificial intelligence (AI), once a futuristic concept, now commands boardrooms and budgets. With AI expenditures swelling ...

The AI efforts are part of the AWS division and what this announcement ... by over 0.5% on the back of the strong earnings from Salesforce and Marvell. That's also having the effect of pulling ...

Salesforce and Microsoft play in this space, but most customers of the bigger CRM players like Oracle and SAP are large enterprises. Still, it's another sign of how powerful AWS is becoming in the ...

Salesforce Inc. Tuesday plans to introduce Agentforce 2.0, an improved version of its flagship AI product for enterprises with significantly improved features merely two months after it released ...