After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with connectivity customers can depend on, with a promise to "make it right" if there are ...

The AT&T Guarantee also promises same-day or next-day fiber technician availability to resolve issues. If AT&T fails to deliver on its guarantee, consumers will receive a $5 reward card and ...

Dallas-based telecom giant AT&T has heard the complaints and is launching a bill credit guarantee to stop customers for paying for service on days when they lose service for a significant amount ...

A nutritionist shares convenient snack options for your kids that will survive backpacks and gym bags. Jon Parlier, Operations Manager of Classic Construction, stopped by First Look at Four to ...

The telecommunications giant touted its new “AT&T Guarantee” in a press release issued Wednesday. “The AT&T Guarantee will set a new bar in customer experience covering network, customer ...