Will Shu, Deliveroo's boss, said the company will pay additional benefits to its 15,000 UK riders if the laws change. But what do riders at companies like his actually want? "[The lack of benefits ...

By this point Mr Shaw had already cancelled his card and three orders had been placed, using £11 credit he already had on his account and £27 credit obtained from a refund. Deliveroo said it ...

“It gives them a huge disappointment and a false hope.” It was not until March 31 – after a rider emailed Deliveroo about applying for the fund – that couriers were told the fund ended ...