TradePending, a leading software platform for car dealerships, today announced the launch of Value Watch, a new tool designed to keep dealerships top of mind with customers through automated email and ...

Running a field service business can feel like a balancing act—managing technicians, scheduling appointments, sending ...

Automated systems are more trouble than they are worth! Either they misunderstand which option I am choosing, or they will ...

Leaders from Nuuly, Aviator Nation, and Parachute share how their fast-growing businesses manage customer service to drive loyalty.

There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything ...

When you run an ecommerce store, you can save time and energy by automating everything from inventory management to customer ...

For example, an automated system can process hundreds of transactions far faster than a human team could manage. This speed translates into quicker service delivery and higher customer satisfaction.

You can add multiple certificates to a single App Service.

Discover why purchase automation’s “frictionless” promise may cost us the human connections vital to happiness, resilience, ...

Entertainment companies are very different when it comes to their complaint, request and troubleshooting practices. How a ...