Customers want to know their technology providers are standing by to help them. They want a trusted advisor—not a vendor who ...

Zeta Global (NYSE: ZETA), the AI-powered marketing cloud, today announced that Pamela Lord has been appointed as its ...

In today’s fast-paced manufacturing landscape, staying organized and efficient is not just a goal—it’s a necessity. For ...

Learn key strategies to create real customer value, build lasting loyalty, and drive business success through a ...

Discover how an operational CRM enhances customer interactions and business efficiency. Learn tips for optimizing your sales ...

Digital transformation is a buzzword that’s been reshaping industries across the globe, but when it comes to customer success ...

A flagship product of Zoho, Zoho CRM’s robust AI-powered capabilities help automate repetitive tasks, organize customer data, ...

In the new digital transformation era, software companies are shifting from rigid subscription models toward more nuanced, ...

Building on the success of its CRM solutions, Salesforce is now helping many small businesses across Canada embark on their ...

Identifying silent churn in your small business involves closely monitoring customer behavior and engagement patterns to ...

AI agents will change work forever. To embrace that change, business leaders must focus on what matters most - designing and ...

Discover the benefits of social CRM and how it enhances customer relationships. Learn how crm software can improve social media strategy.