4 in 10 app taxi users also confirm experiencing drip pricing, according to the survey, which said price manipulation based ...

The union government has announced an investigation into online taxi services following allegations that they charge ...

A LocalCircles survey reveals app-based taxi users face dark patterns like forced action, bait & switch, and drip pricing.

A video of an Ola cab driver watching cooking and reality show clips while driving went viral, prompting safety concerns. The ...

“To make matters worse, when I tried to use the SOS button on the Ola app, it did not work,” she further wrote. The post also detailed that the woman lodged a complaint with Ola customer ...

A new study looks at brow-raising business practices that Indian customers are subject to when booking a cab online ...

“It was an extremely traumatic experience, and I cannot emphasise enough how terrified I felt.” She further expressed her shock that the SOS button on the Ola app did not work during this frightening ...

It was a terrifying experience, and I cannot explain how scared I felt,” Shazia wrote in her post. She also shared that the SOS button on the Ola app didn’t work when she tried to use it during the ...

The investigation and further actions are still pending. In a chilling account that has sparked widespread concern over passenger safety, a woman recently took to LinkedIn to share her traumatic ...

An Australia-based NRI businessman was duped by a Mumbai taxi driver, paying Rs 2,800 for a short ride using a fake fare app. After he filed a complaint, the driver was arrested. Police have since ...