Telephony has never been more important for CX – and brands may not be fully aware of the risks that can arise by taking connectivity for granted today.
What does CTI stand for? We’ve given that answer away in the heading. But what exactly is Computer Telephony Integration? In simple terms, it’s a type of technology that connects phone systems with ...
The Egyptian Customs Authority has launched a new mobile application designed to streamline the registration process for imported mobile phones, as part of broader efforts to regulate device imports ...