Learn how to use simple words, examples, steps, feedback, and empathy to explain technical jargon to customers over the phone.

What are Instacart shoppers supposed to do if they can’t find items on customers’ lists? Well, a TikTokker named Emma Jane ...

As a product manager, you have to make tough decisions about what features and functionalities to include, exclude, or prioritize in your product. Sometimes, these decisions invol ...

While no illnesses have been reported, CVS Pharmacy, one of the first retailers to notify customers, has flagged the issue.

Southwest Airlines has one of the industry's most generous policies regarding 'Customers of Size,' allowing larger passengers to purchase an extra seat and later receive a refund for the additional ...

TAMPA, Fla. (WFLA) — A Tampa security guard said a customer who didn’t want to pay their tab hit him with their car. It ...

A customer contacted HMRC with a query about ISAs, wondering if it was possible to open three in the same financial year - ...

UK’s one of the leading supermarket chains, Morrisons, faced a significant technical failure this week. A glitch disrupted ...

Instagram impersonation scams are rising, threatening businesses' reputations and finances. Fraudsters create fake accounts ...

Zomato received a Rs 803 crore GST notice. The government says Zomato must pay tax on delivery fees. Zomato says it passes ...

Wild Willy's will be open from 11 a.m. to 8 p.m. until New Year's Eve. If you do plan to use fireworks, make sure to check ...