Sony is looking into ways to bring the PS5's haptic feedback to older PlayStation titles. According to a new patent, this system would use in-game audio to determine if haptic feedback should be ...

“It’s looking for new ways to reach customers, to expand that customer reach.” In November, Sony announced a 69% percent jump in net quarterly profit, driven in part by its game segmen ...

Helldivers 2 was a hit for Sony and sold over 12 million copies within three months of its release, according to Anna Kerr, a ...

Customer feedback and satisfaction are key indicators of your after-sales quality and value. They tell you how well you are meeting your customers' needs and expectations, and how likely they are ...

Often they just obliviously walk into the situation. The result is that they end up competing with their customer - in Sony's case, the retailer. Of course, companies like Sony that have existing ...

Something that has worked very well for me in my work area has been to categorize each customer profile and then integrate and organize the feedback. It is very important to understand each ...

Sony Mobile (previously known as Sony Ericsson Mobile) is a subsidiary of the electronics giant Sony Corporation. The company's Xperia range that started off with Windows Mobile OS has moved to ...

Product and customer experience teams were struggling to use customer feedback to make decisions despite their best efforts, Sharma says. So, in 2020, Sharma recruited his brother, Arnav Sharma ...

The new Sony Xperia Z3+ is trying to seem like an improvement over the Xperia Z3, but it doesn’t necessarily provide a better overall experience. The Xperia Z3+ is sleeker and offers numerous ...

Even at this price point, Sony delivers premium 4K upscaling powered by its 4K X-Reality PRO 4K reference database. If you own a PS5, you’ll appreciate the Sony exclusive automatic HDR tone ...

Freshworks FRSH shares have rallied 39% over the past three months, outperforming the Zacks Computer & Technology sector’s ...