How do chatbots work and what is the technology behind …
2022年1月10日 · Simply put, chatbots learn through processing data (questions and responses) or a knowledge database (stored information). By feeding computers large amounts of data, AI can anticipate how humans think and react, and mimic human intelligence.
Chatbot - Wikipedia
A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2][3][4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would be...
What Is a Chatbot? | IBM
Chatbots automate workflows and free up employees from repetitive tasks. A chatbot can also eliminate long wait times for phone-based customer support, or even longer wait times for email, chat and web-based support, because they are available …
What Is a Chatbot? Definition, Types, and Examples | Coursera
2024年10月28日 · Chatbots are computer programs that simulate human conversation, written or spoken. These days, chatbots are starting to integrate conversational AI, such as natural language processing (NLP), to understand questions even if it isn’t grammatically correct and then respond based on data it has collected.
What's an AI Chatbot? Everything to Know - CNET
5 天之前 · Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...
An Overview of Chatbot Technology - PMC - PubMed Central …
Chatbots are also known as smart bots, interactive agents, digital assistants, or artificial conversation entities. Chatbots can mimic human conversation and entertain users but they are not built only for this. They are useful in applications such as education, information retrieval, business, and e-commerce [4].
(PDF) An Overview of Chatbot Technology - ResearchGate
2020年5月29日 · In this paper, we first present a historical overview of the evolution of the international community’s interest in chatbots. Next, we discuss the motivations that drive the use of chatbots,...
What Is A Chatbot? Everything You Need To Know - Forbes
2022年8月21日 · At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. When a customer or a lead reaches out via any channel, the chatbot is there to...
The Complete Chatbot Guide 2024 - From Beginner to Advanced
A chatbot is a computer program that can use algorithms like artificial intelligence (AI), machine learning (ML), natural language understanding (NLU), and natural language processing (NLP) to simulate a human conversation with users via text messages in the chat window.
What is a chatbot | AI, examples, benefits | SAP
Learn what chatbots are, how they work, the evolution of AI chatbot technology, common use cases, and best practices for choosing a chatbot platform. What is a chatbot? A chatbot is a computer program designed to mimic written or spoken human conversation when engaging with users to help answer questions or solve problems.