United Airlines once faced a $180 million loss. All they did was …
2024年9月28日 · After exchanging dozens of emails, Ms Irlweg, who is named in the diss track, told him that his request for vouchers worth $1,200 could not be fulfilled as he did not file a claim within 24 hours.
United Breaks Guitars - Wikipedia
" United Breaks Guitars " is a trio of protest songs by Canadian musician Dave Carroll and his band, Sons of Maxwell. It chronicles a real-life experience of how his guitar was broken during a trip on United Airlines in 2008 and the obstructively uncooperative reaction from the airline.
How a music video changed customer service - Marketplace
2019年7月5日 · Carroll warned Ms. Irlweg that he would write three songs about his experience and post them to YouTube, where he hoped to get a million hits for all three.
美联航弄坏吉他 - 百度百科
《美联航弄坏吉他》是 加拿大 歌手Dave Carroll2008年演唱的一首歌，由Dave Carroll填词作曲。 Dave Carroll在自己名贵的吉他被美联航的行李运输工摔坏后，历经九个月索赔未果。 于是，Carroll制作了一首名为《美联航摔坏吉他》的音乐视频并上传到Youtube上。 意想不到的是，这部视频竟在短短3天内就获得了近50万人次的点击量，成了互联网上最红的视频之一，压力之下美联航被迫赔偿。
United Airlines: United Breaks Guitars - Dear Customer Relations
The song takes a humorous look at Carroll’s dealings with “the unflappable” United customer service employee Ms. Irlweg, and targets the “flawed policies” that she was forced to uphold. In March 2010, “United Breaks Guitars: Song 3” was released.
Dave Carroll v. United Airlines, social media lessons round two
2009年8月7日 · Carroll says it was left to Miss Irlweg not only to deny his claim, but to inform his he would receive no further emails on the matter from United. Take a hike. Case closed.
United Breaks Guitars Song: The Sequel - Peter Greenberg
2009年8月21日 · Check out the video, in which Carroll traces his conversations with a United executive named Ms. Irlweg, including the refrain “we don’t need to fight”: By Sarika Chawla for PeterGreenberg.com .
Dave Carroll’s Airline Mishap Goes Viral in “United Breaks Guitars”
2009年7月13日 · Five days after Dave Carroll posted a $150 video for the twangy “United Breaks Guitars” on YouTube, his band Sons of Maxwell were met with “almost militant” requests for the song at their Friday...
Airline-video victim not happy - The Spec
2009年7月10日 · “I am not pleased with that. I did my job and upheld company policy,” the now notorious Ms. Irlweg said from an airline office in Illinois. (She asked that her first name not to …
美联航毁了我的吉他，我必须让它付出代价 - 搜狐
2021年12月7日 · 卡罗尔将这首《美联航弄坏吉他》（United Breaks Guitars）拍成MV放在Youtube上之后，在10天之内，这首歌的点击量接近400万次。 卡罗尔似乎一夜成名，他和他的乐队的唱片销售量大涨，已经在加拿大的Itunes网上打入前20名。 美联航却为此付出了巨大代价——股价暴跌10%，相当于蒸发掉1.8 亿美元市值，而且还被数以百万计的人指责。 最终,美联航一改过去的冷漠和推诿，付给了卡罗尔赔偿金，还声称要用这个视频培训员工提高服务水平。 …
- 某些结果已被删除