Find Answers - Costco Customer Service
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How do I place an order on Costco.com? - Costco Customer Service
Carefully review your order then select Place Your Order. After completing your purchase, you’ll receive an order confirmation email with your order number. Once your item has shipped, you’ll receive a shipping confirmation email with your tracking number (if tracking is available) and instructions on how to track the shipment of your order ...
How can I check the status of my Costco.com order?
Learn how to check the status of your Costco.com orders by visiting the Orders & Purchases section of your account or the Costco.com homepage. Find out what the order statuses mean and how to get your order confirmation number.
Return or Replace your Costco.com Online Order
Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.
How do I cancel my Costco.com order? - Costco Customer Service
Select the reason for the cancellation and click Cancel Order. When an order is cancelled, the pre-authorization is immediately released by Costco.com and removed from your financial account based on the policies of the card. For more information on those policies, please contact the credit card company/bank.
Where can I find my Costco.com order history? - Costco Customer …
Learn how to access your order history on Costco.com by logging in with your email and password. Find out how to view orders beyond two years or contact customer service for help.
Why am I not receiving emails from Costco? - Costco Customer …
If you use Gmail or Yahoo Mail, emails from Costco about the latest news, promotions, special offers and other information will have an unsubscribe link listed next to the sender’s name/email address ([email protected]).
How do I purchase for tax exempt or resale on Costco.com?
Our Tax Department will process your exemption after you’ve placed your order and submitted the following documentation: A copy of your resale/tax exempt documentation. A copy of the Costco.com shipping confirmation email from your purchase or printed receipt from your online "Order Status" page. A sales tax exemption claim form.
What qualifies as an "Extraordinary Delivery Requirement"?
Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.
What is Costco’s return policy? - Costco Customer Service
Costco offers a 100% satisfaction guarantee on membership and merchandise, except for some items such as electronics, diamonds, cigarettes, alcohol, and tires. To return an item, you can go to any Costco warehouse or initiate a return online.